/*! tailwindcss v4.2.1 | MIT License | https://tailwindcss.com */
@layer theme{:root,:host{--font-sans:ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji";--font-mono:ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace;--spacing:.25rem;--default-font-family:var(--font-sans);--default-mono-font-family:var(--font-mono)}}@layer base{*,:after,:before{box-sizing:border-box;border:0 solid;margin:0;padding:0}::backdrop{box-sizing:border-box;border:0 solid;margin:0;padding:0}::file-selector-button{box-sizing:border-box;border:0 solid;margin:0;padding:0}html,:host{-webkit-text-size-adjust:100%;tab-size:4;line-height:1.5;font-family:var(--default-font-family,ui-sans-serif, system-ui, sans-serif, "Apple Color Emoji", "Segoe UI Emoji", "Segoe UI Symbol", "Noto Color Emoji");font-feature-settings:var(--default-font-feature-settings,normal);font-variation-settings:var(--default-font-variation-settings,normal);-webkit-tap-highlight-color:transparent}hr{height:0;color:inherit;border-top-width:1px}abbr:where([title]){-webkit-text-decoration:underline dotted;text-decoration:underline dotted}h1,h2,h3,h4,h5,h6{font-size:inherit;font-weight:inherit}a{color:inherit;-webkit-text-decoration:inherit;-webkit-text-decoration:inherit;text-decoration:inherit}b,strong{font-weight:bolder}code,kbd,samp,pre{font-family:var(--default-mono-font-family,ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace);font-feature-settings:var(--default-mono-font-feature-settings,normal);font-variation-settings:var(--default-mono-font-variation-settings,normal);font-size:1em}small{font-size:80%}sub,sup{vertical-align:baseline;font-size:75%;line-height:0;position:relative}sub{bottom:-.25em}sup{top:-.5em}table{text-indent:0;border-color:inherit;border-collapse:collapse}:-moz-focusring{outline:auto}progress{vertical-align:baseline}summary{display:list-item}ol,ul,menu{list-style:none}img,svg,video,canvas,audio,iframe,embed,object{vertical-align:middle;display:block}img,video{max-width:100%;height:auto}button,input,select,optgroup,textarea{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}::file-selector-button{font:inherit;font-feature-settings:inherit;font-variation-settings:inherit;letter-spacing:inherit;color:inherit;opacity:1;background-color:#0000;border-radius:0}:where(select:is([multiple],[size])) optgroup{font-weight:bolder}:where(select:is([multiple],[size])) optgroup option{padding-inline-start:20px}::file-selector-button{margin-inline-end:4px}::placeholder{opacity:1}@supports (not ((-webkit-appearance:-apple-pay-button))) or (contain-intrinsic-size:1px){::placeholder{color:currentColor}@supports (color:color-mix(in lab, red, red)){::placeholder{color:color-mix(in oklab, currentcolor 50%, transparent)}}}textarea{resize:vertical}::-webkit-search-decoration{-webkit-appearance:none}::-webkit-date-and-time-value{min-height:1lh;text-align:inherit}::-webkit-datetime-edit{display:inline-flex}::-webkit-datetime-edit-fields-wrapper{padding:0}::-webkit-datetime-edit{padding-block:0}::-webkit-datetime-edit-year-field{padding-block:0}::-webkit-datetime-edit-month-field{padding-block:0}::-webkit-datetime-edit-day-field{padding-block:0}::-webkit-datetime-edit-hour-field{padding-block:0}::-webkit-datetime-edit-minute-field{padding-block:0}::-webkit-datetime-edit-second-field{padding-block:0}::-webkit-datetime-edit-millisecond-field{padding-block:0}::-webkit-datetime-edit-meridiem-field{padding-block:0}::-webkit-calendar-picker-indicator{line-height:1}:-moz-ui-invalid{box-shadow:none}button,input:where([type=button],[type=reset],[type=submit]){-webkit-appearance:button;appearance:button}::file-selector-button{-webkit-appearance:button;appearance:button}::-webkit-inner-spin-button{height:auto}::-webkit-outer-spin-button{height:auto}[hidden]:where(:not([hidden=until-found])){display:none!important}}@layer components;@layer utilities{.start{inset-inline-start:var(--spacing)}}:root{--red:#d71920;--deep-red:#951117;--ink:#171513;--cream:#f4f0e7}*{box-sizing:border-box}html{scroll-behavior:smooth}body{color:var(--ink);background:var(--cream);margin:0;font-family:Arial,PingFang SC,Microsoft YaHei,sans-serif}a{color:inherit;text-decoration:none}button,input,select{font:inherit}.section{padding:120px clamp(24px,7vw,110px)}.site-header{z-index:20;color:#fff;background:linear-gradient(#000000a6,#0000);border-bottom:1px solid #ffffff38;grid-template-columns:280px 1fr 190px;align-items:center;height:88px;padding:0 clamp(24px,5vw,82px);display:grid;position:fixed;inset:0 0 auto}.brand{align-items:center;gap:15px;width:max-content;display:flex}.brand-cn{color:#e51e27;letter-spacing:-5px;text-shadow:0 1px #700;font-size:40px;font-weight:950;line-height:1;transform:skew(-5deg)}.brand-divider{background:#ffffffa6;width:1px;height:31px}.brand-sub{font-size:18px;font-weight:800}.site-header nav{justify-self:center;gap:clamp(20px,3vw,48px);font-size:15px;display:flex}.site-header nav a{white-space:nowrap;padding:34px 0;position:relative}.site-header nav a:first-child:after{content:"";background:var(--red);height:2px;position:absolute;bottom:22px;left:0;right:0}.hotline{justify-self:end;gap:2px;display:grid}.hotline small{opacity:.76;letter-spacing:2px;font-size:12px}.hotline strong{font-size:17px}.hero{color:#fff;background:#16110d;height:100svh;min-height:650px;position:relative;overflow:hidden}.hero-video{object-fit:cover;width:100%;height:100%}.hero-shade{background:linear-gradient(90deg,#000000b8 0%,#00000047 48%,#00000014),linear-gradient(#0000 60%,#00000073);position:absolute;inset:0}.hero-copy{max-width:820px;position:absolute;bottom:clamp(88px,16vh,160px);left:clamp(30px,9vw,150px)}.hero-copy>p{letter-spacing:6px;margin:0 0 22px;font-size:17px}.hero-copy h1{letter-spacing:-3px;text-shadow:0 4px 20px #0006;max-width:760px;margin:0;font-size:clamp(42px,5.2vw,82px);line-height:1.08}.hero-copy a{letter-spacing:2px;border-bottom:1px solid #ffffffb3;align-items:center;gap:25px;margin-top:50px;padding-bottom:9px;font-size:14px;display:inline-flex}.hero-copy a span{font-size:20px}.hero-count{font-size:26px;font-weight:700;position:absolute;bottom:70px;right:clamp(30px,6vw,95px)}.hero-count span{opacity:.6;font-size:13px;font-weight:400}.eyebrow{color:var(--red);letter-spacing:4px;margin-bottom:25px;font-size:13px;font-weight:800}.eyebrow.light{color:#ff6d72}.about{background:#f6f2e9}.about-grid{grid-template-columns:1.12fr .88fr;gap:10vw;display:grid}.about h2,.stores h2,.join h2{letter-spacing:-3px;margin:0;font-size:clamp(38px,4.4vw,68px);line-height:1.13}.about-grid>div:last-child{align-self:end}.about-grid p{color:#625d55;margin:0 0 30px;font-size:16px;line-height:2}.about-grid a{border-bottom:1px solid #aaa;padding-bottom:8px;font-size:14px;font-weight:700}.stats{border-top:1px solid #cec8bd;border-bottom:1px solid #cec8bd;grid-template-columns:repeat(4,1fr);margin-top:100px;display:grid}.stats article{border-right:1px solid #cec8bd;padding:42px 18px}.stats article:last-child{border-right:0}.stats b{font-size:clamp(42px,4vw,66px);font-weight:400}.stats span{color:var(--red);margin-left:5px;font-weight:800}.stats p{color:#756f67;margin:12px 0 0;font-size:14px}.advantages{color:#fff;background:#151313;overflow:hidden}.marquee{white-space:nowrap;color:#252121;letter-spacing:2px;background:#e82028;width:130%;margin-left:-8%;padding:18px 0;font-size:clamp(28px,4vw,60px);font-weight:950;overflow:hidden;transform:rotate(-2deg)}.advantages h2{margin:0 0 58px;font-size:clamp(42px,5vw,72px)}.adv-grid{grid-template-columns:.9fr 1.1fr;align-items:stretch;gap:5vw;display:grid}.adv-grid>img{object-fit:cover;filter:saturate(.85);width:100%;height:100%;min-height:520px}.adv-list{border-top:1px solid #494444}.adv-list article{border-bottom:1px solid #494444;grid-template-columns:70px 1fr;gap:20px;padding:28px 4px;display:grid}.adv-list article>b{color:#e43a40;font-size:13px}.adv-list h3{margin:0 0 8px;font-size:24px}.adv-list p{color:#aaa29e;margin:0;font-size:14px;line-height:1.7}.stores{background:#ddd2be;grid-template-columns:.85fr 1.15fr;gap:7vw;display:grid}.store-cards{grid-template-columns:1fr 1fr;gap:20px;display:grid}.store-cards article{min-height:510px;position:relative;overflow:hidden}.store-cards article:nth-child(2){margin-top:80px}.store-cards img{object-fit:cover;width:100%;height:100%;transition:transform .6s}.store-cards article:hover img{transform:scale(1.04)}.store-cards span{color:#fff;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#0009;padding:16px 18px;font-size:14px;position:absolute;bottom:20px;left:22px;right:22px}.join{color:#fff;background:linear-gradient(115deg,#260708,#b10e15 70%,#da1b23);justify-content:space-between;align-items:end;gap:40px;padding:120px clamp(24px,8vw,130px);display:flex}.join p{color:#eacbcb;max-width:660px;line-height:1.8}.join>button{color:#fff;cursor:pointer;background:0 0;border:1px solid #ffffff8c;border-radius:50%;flex:none;width:180px;height:180px}.join>button span{margin-top:8px;font-size:26px;display:block}.site-footer{color:#fff;background:#111;justify-content:space-between;align-items:center;gap:30px;padding:50px clamp(24px,7vw,110px);display:flex}.site-footer p{color:#817c77;font-size:12px}.site-footer>a:last-child{color:#c5beb8;font-size:13px}.assistant-launcher{z-index:50;color:#fff;cursor:pointer;background:linear-gradient(135deg,#2a0c0e,#080808);border:1px solid #ffffff40;border-radius:999px;align-items:center;gap:12px;min-width:158px;padding:10px 17px 10px 10px;display:flex;position:fixed;bottom:28px;right:28px;box-shadow:0 16px 42px #0000004d}.assistant-dot{background:radial-gradient(circle,#ff474d 0 13%,#4b090c 15% 34%,#e52028 36% 43%,#1d0808 45%);border-radius:50%;place-items:center;width:42px;height:42px;display:grid;box-shadow:0 0 18px #ee202aa6}.assistant-dot b{color:#fff;font-size:12px}.assistant-launcher>span:last-child{text-align:left;display:grid}.assistant-launcher strong{font-size:16px}.assistant-launcher small{color:#c9c2bd;margin-top:2px;font-size:10px}.chat-panel{z-index:49;background:#f4f1eb;border:1px solid #ffffff26;border-radius:25px;grid-template-rows:82px 1fr 64px 26px;width:min(410px,100vw - 32px);height:min(670px,100svh - 120px);display:grid;position:fixed;bottom:96px;right:28px;overflow:hidden;box-shadow:0 25px 80px #0000006b}.chat-panel>header{color:#fff;background:linear-gradient(135deg,#17110f,#3a0b0e);align-items:center;gap:12px;padding:16px 18px;display:flex}.assistant-avatar{background:linear-gradient(145deg,#fa343c,#9f0b11);border-radius:15px;place-items:center;width:46px;height:46px;font-size:22px;font-weight:900;display:grid;box-shadow:0 5px 18px #d2121b61}.chat-panel header div{flex:1;gap:3px;display:grid}.chat-panel header small{color:#d9cdca;font-size:11px}.chat-panel header i{background:#43db85;border-radius:50%;width:7px;height:7px;margin-right:4px;display:inline-block}.chat-panel header button{color:#fff;cursor:pointer;background:0 0;border:0;font-size:30px}.chat-body{padding:16px;overflow-y:auto}.chat-date{text-align:center;color:#aaa29c;margin:2px 0 15px;font-size:10px}.message-row{align-items:flex-start;gap:8px;margin-bottom:15px;display:flex}.message-row.user{justify-content:flex-end}.message-row p{white-space:pre-wrap;background:#fff;border-radius:4px 16px 16px;margin:0;padding:13px 14px;font-size:13px;line-height:1.65;box-shadow:0 3px 14px #3222140f}.message-row.user p{color:#fff;background:#b3151b;border-radius:16px 4px 16px 16px}.message-row small{color:#a1978f;margin:6px 4px;font-size:9px;display:block}.mini-avatar{color:#fff;background:#c4171e;border-radius:9px;flex:none;place-items:center;width:28px;height:28px;font-size:12px;font-weight:800;display:grid}.quick-list{gap:7px;margin:4px 0 18px 36px;display:grid}.quick-list button{text-align:left;color:#4b4540;cursor:pointer;background:#fff;border:1px solid #e4ddd4;border-radius:10px;justify-content:space-between;padding:10px 12px;font-size:11px;display:flex}.quick-list span{color:var(--red);font-size:16px}.typing{gap:4px;display:flex!important}.typing i{background:#bbb;border-radius:50%;width:6px;height:6px;animation:1.1s infinite pulse}.typing i:nth-child(2){animation-delay:.15s}.typing i:nth-child(3){animation-delay:.3s}@keyframes pulse{50%{opacity:.5}}.inline-human{color:#b3151b;cursor:pointer;background:#fff;border:1px solid #c81920;border-radius:9px;margin-top:7px;padding:8px 11px;font-size:10px}.lead-card{background:#fff;border:1px solid #e4d8cf;border-radius:15px;margin:8px 0 16px 36px;padding:15px}.lead-card form>strong{margin-bottom:12px;font-size:13px;display:block}.lead-card input,.lead-card select{background:#fff;border:1px solid #ddd4cc;border-radius:8px;width:100%;height:38px;margin-bottom:8px;padding:0 10px;font-size:11px}.lead-card form>div{grid-template-columns:1fr 1fr;gap:8px;display:grid}.lead-card label{color:#948b84;align-items:center;gap:5px;font-size:9px;display:flex}.lead-card label input{width:12px;height:12px;margin:0}.lead-card form>button{color:#fff;cursor:pointer;background:#b6151b;border:0;border-radius:9px;width:100%;height:39px;margin-top:11px;font-size:12px}.lead-success{text-align:center;padding:12px}.lead-success b{color:#fff;background:#39b879;border-radius:50%;place-items:center;width:36px;height:36px;margin:auto auto 8px;display:grid}.lead-success strong{display:block}.lead-success p{color:#8a817b;margin:7px 0 0;font-size:11px}.chat-input{background:#fff;border-top:1px solid #e2ddd6;grid-template-columns:32px 1fr 36px;align-items:center;gap:7px;padding:10px 12px;display:grid}.chat-input button{cursor:pointer;background:0 0;border:0}.chat-input input{border:0;outline:0;height:40px;font-size:12px}.chat-input .send{color:#fff;background:#b3151b;border-radius:50%;width:34px;height:34px;font-size:18px}.chat-input .send:disabled{opacity:.35}.chat-panel>footer{text-align:center;color:#aaa29d;background:#fff;padding-top:5px;font-size:8px}@media (max-width:900px){.section{padding:80px 24px}.site-header{grid-template-columns:1fr auto;height:72px;padding:0 20px}.site-header nav{display:none}.brand-cn{font-size:32px}.brand-sub{font-size:15px}.hotline small{display:none}.hotline strong{font-size:13px}.hero-copy{bottom:105px;left:24px;right:24px}.hero-copy h1{letter-spacing:-2px;font-size:clamp(38px,11vw,58px)}.hero-copy a{margin-top:34px}.about-grid,.stores{grid-template-columns:1fr;gap:45px}.stats{grid-template-columns:1fr 1fr}.stats article:nth-child(2){border-right:0}.stats article:nth-child(-n+2){border-bottom:1px solid #cec8bd}.adv-grid{grid-template-columns:1fr}.adv-grid>img{min-height:380px}.store-cards article{min-height:360px}.join{flex-direction:column;align-items:flex-start;padding:80px 24px}.join>button{width:145px;height:145px}.site-footer{flex-direction:column;align-items:flex-start}.assistant-launcher{bottom:16px;right:16px}.chat-panel{height:min(670px,100svh - 105px);bottom:84px;right:16px}}@media (max-width:520px){.brand-divider,.brand-sub{display:none}.about h2,.stores h2,.join h2{letter-spacing:-2px}.stats{margin-top:60px}.stats article{padding:28px 12px}.stats b{font-size:38px}.adv-grid>img{min-height:300px}.store-cards{grid-template-columns:1fr}.store-cards article:nth-child(2){margin-top:0}.site-footer .brand-divider,.site-footer .brand-sub{display:block}}.admin-shell{background:#f5f3ef;grid-template-columns:240px 1fr;min-height:100svh;display:grid}.admin-shell>aside{color:#fff;background:#191615;height:100svh;padding:28px 18px;position:sticky;top:0}.admin-logo{border-bottom:1px solid #373230;align-items:center;gap:11px;padding:0 8px 30px;display:flex}.admin-logo>b{background:#cb181f;border-radius:12px;place-items:center;width:42px;height:42px;font-size:20px;display:grid}.admin-logo>span{display:grid}.admin-logo small{color:#8e8783;margin-top:3px;font-size:9px}.admin-shell aside nav{gap:6px;margin-top:28px;display:grid}.admin-shell aside nav button{color:#aaa29d;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:9px;align-items:center;gap:10px;padding:13px;display:flex}.admin-shell aside nav button.active{color:#fff;background:#312b29}.admin-shell aside nav i{color:#fff;text-align:center;background:#ad161c;border-radius:10px;min-width:21px;margin-left:auto;padding:2px 6px;font-size:9px;font-style:normal}.admin-shell>aside>p{color:#625c59;font-size:9px;line-height:1.8;position:absolute;bottom:25px;left:25px}.admin-main{padding:45px clamp(28px,5vw,72px)}.admin-main>header{justify-content:space-between;align-items:end;margin-bottom:32px;display:flex}.admin-main>header small{color:#b71b21;letter-spacing:3px;font-size:9px;font-weight:800}.admin-main h1{margin:7px 0 0;font-size:33px}.admin-main>header>div:last-child{align-items:center;gap:10px;display:flex}.admin-main>header a,.admin-main>header button{cursor:pointer;background:#fff;border:1px solid #d9d3cc;border-radius:8px;padding:10px 15px;font-size:11px}.admin-main>header button{color:#fff;background:#b91a20;border-color:#b91a20}.admin-stats{grid-template-columns:repeat(3,1fr);gap:15px;margin-bottom:18px;display:grid}.admin-stats article{background:#fff;border:1px solid #e3ded8;border-radius:12px;padding:24px}.admin-stats b{font-size:30px;display:block}.admin-stats span{color:#8d8580;font-size:10px}.data-card{background:#fff;border:1px solid #e1dcd5;border-radius:13px;overflow:hidden}.data-head{border-bottom:1px solid #e8e3dd;justify-content:space-between;align-items:center;padding:18px 20px;display:flex}.data-row{border-bottom:1px solid #eeeae5;grid-template-columns:minmax(280px,1fr) 110px 85px 90px;align-items:center;gap:16px;padding:15px 20px;display:grid}.data-row:last-child{border-bottom:0}.data-row>div{min-width:0}.data-row strong{text-overflow:ellipsis;white-space:nowrap;font-size:12px;display:block;overflow:hidden}.data-row small{color:#948c86;text-overflow:ellipsis;white-space:nowrap;margin-top:5px;font-size:9px;display:block;overflow:hidden}.data-row em{font-size:10px;font-style:normal}.status{color:#18734c;background:#e2f4eb;border-radius:9px;width:max-content;padding:4px 7px;font-size:8px}.status.draft{color:#8d6307;background:#fff1cb}.data-row time,.lead-row time{color:#9c948e;font-size:9px}.simple-row{border-bottom:1px solid #ebe6e0;justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.simple-row div{gap:5px;display:grid}.simple-row strong{font-size:12px}.simple-row small{color:#9b938e;font-size:9px}.simple-row button{color:#ad151b;background:#fff;border:1px solid #bc1b21;border-radius:7px;padding:7px 10px;font-size:9px}.lead-row{border-bottom:1px solid #ebe6e0;grid-template-columns:100px 130px 1fr 1fr 150px;gap:15px;padding:16px 20px;font-size:11px;display:grid}.empty-state{text-align:center;color:#a39b95;padding:90px 20px;font-size:11px}.modal-backdrop{z-index:80;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#0000007a;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.knowledge-form{background:#fff;border-radius:15px;width:min(480px,100%);padding:24px;box-shadow:0 24px 80px #00000047}.knowledge-form header{justify-content:space-between;margin-bottom:22px;display:flex}.knowledge-form header button{background:0 0;border:0;font-size:24px}.knowledge-form label{gap:7px;margin-bottom:14px;font-size:10px;display:grid}.knowledge-form input,.knowledge-form textarea{resize:vertical;border:1px solid #ddd7d0;border-radius:8px;padding:11px;font-size:11px}.knowledge-form p{color:#9a928c;font-size:9px;line-height:1.6}.knowledge-form>button{color:#fff;background:#b61920;border:0;border-radius:8px;width:100%;height:40px;font-size:11px}.admin-shell .admin-logo .brand-sub{display:block}@media (max-width:760px){.admin-shell{grid-template-columns:1fr}.admin-shell>aside{height:auto;padding:14px 16px;position:relative}.admin-logo{border:0;padding:0}.admin-shell aside nav{grid-template-columns:repeat(3,1fr);margin-top:14px}.admin-shell aside nav button{justify-content:center;padding:10px 5px;font-size:9px}.admin-shell>aside>p{display:none}.admin-main{padding:28px 16px}.admin-main>header{align-items:flex-start;gap:15px}.admin-main>header a{display:none}.admin-stats{grid-template-columns:1fr}.data-row{grid-template-columns:1fr 75px}.data-row em,.data-row time{display:none}.lead-row{grid-template-columns:1fr 1fr}.lead-row time{display:none}}.launcher-greeting{z-index:48;color:#6e655f;background:#fffffff5;border:1px solid #eee6dd;border-radius:15px 15px 4px;padding:13px 40px 13px 16px;font-size:11px;line-height:1.6;animation:.45s ease-out greeting-in;position:fixed;bottom:126px;right:34px;box-shadow:0 12px 35px #1b100a29}.launcher-greeting:after{content:"";background:#fff;border-bottom:1px solid #eee6dd;border-right:1px solid #eee6dd;width:13px;height:13px;position:absolute;bottom:-7px;right:19px;transform:rotate(45deg)}.launcher-greeting b{color:#211c19;font-size:12px}.launcher-greeting button{color:#aaa19b;cursor:pointer;background:0 0;border:0;position:absolute;top:7px;right:9px}@keyframes greeting-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.assistant-launcher{background:linear-gradient(135deg,#151111 0%,#2e090b 62%,#8d0e13 100%);border:1px solid #fff3;border-radius:25px;width:205px;min-width:0;height:83px;padding:0 20px 0 91px;bottom:25px;right:30px;overflow:visible;box-shadow:0 17px 48px #00000057,inset 0 1px #ffffff1f}.assistant-launcher:before{content:"";pointer-events:none;border:1px solid #e31f283d;border-radius:19px;position:absolute;inset:7px}.mascot-wrap{filter:drop-shadow(0 10px 18px #00000061);width:118px;height:130px;position:absolute;bottom:-6px;left:-21px;overflow:hidden}.mascot-wrap img{object-fit:contain;width:126px;height:132px;position:absolute;bottom:-2px;left:-3px}.launcher-copy{z-index:2;text-align:left;display:grid;position:relative}.assistant-launcher .launcher-copy strong{letter-spacing:1px;font-size:17px}.assistant-launcher .launcher-copy small{color:#cbbfba;margin-top:6px;font-size:10px}.launcher-copy i{background:#43d989;border-radius:50%;width:7px;height:7px;margin-right:4px;display:inline-block;box-shadow:0 0 7px #43d989}.chat-panel{background:#f5f2ed;border:1px solid #3b241b1f;border-radius:26px;grid-template-rows:88px 1fr 66px 31px;width:min(430px,100vw - 32px);height:min(690px,100svh - 145px);bottom:120px;right:30px;box-shadow:0 30px 90px #00000061}.chat-panel>header{background:radial-gradient(circle at 13% 125%,#8e171b 0,#0000 41%),linear-gradient(120deg,#161313,#2b0d0e 72%,#6d1115);padding:12px 18px 12px 14px;position:relative;overflow:hidden}.chat-panel>header:before{content:"";border:1px solid #ed2c343b;border-radius:50%;width:165px;height:165px;position:absolute;bottom:-74px;left:-42px;box-shadow:0 0 0 22px #e421290f,0 0 0 46px #e4212908}.chat-panel>header:after{content:"";border:1px solid #e4212933;border-radius:50%;width:150px;height:150px;position:absolute;top:-65px;right:50px;box-shadow:0 0 0 24px #e421290f,0 0 0 50px #e4212908}.assistant-avatar{z-index:3;background:radial-gradient(circle at 50% 70%,#5d1114,#170d0e 67%);border:1px solid #ffffff40;border-radius:21px;flex:none;place-items:center;width:64px;height:64px;display:grid;position:relative;overflow:visible;box-shadow:0 9px 22px #00000057,inset 0 1px #ffffff21}.assistant-avatar:before{content:"";z-index:0;border:1px solid #ef323a5c;border-radius:17px;position:absolute;inset:4px;box-shadow:inset 0 0 18px #da1d2526}.assistant-avatar img{z-index:1;object-fit:contain;filter:drop-shadow(0 4px 8px #0006);width:61px;height:61px;margin:0;position:relative}.avatar-online-dot{z-index:4;background:#43dc86;border:3px solid #251011;border-radius:50%;width:15px;height:15px;position:absolute;bottom:-2px;right:-2px;box-shadow:0 0 0 2px #43dc8629,0 0 9px #43dc86b3}.avatar-online-dot:after{content:"";opacity:.58;background:#fff;border-radius:50%;animation:1.9s ease-in-out infinite avatar-status;position:absolute;inset:2px}@keyframes avatar-status{50%{opacity:.08;transform:scale(.55)}}.chat-panel header>div{z-index:2;position:relative}.chat-panel header strong{letter-spacing:1px;font-size:18px}.chat-panel header strong em{color:#ff6970;vertical-align:middle;background:#e2242d12;border:1px solid #e83a41;border-radius:6px;margin-left:5px;padding:2px 6px;font-size:8px;font-style:normal}.chat-panel header small{color:#c8bab5;margin-top:6px;font-size:10px}.chat-panel header>button{z-index:2;border-radius:50%;width:34px;height:34px;font-size:18px;position:relative}.chat-panel header>button:hover{background:#ffffff14}.chat-body{background:radial-gradient(circle at 100% 0,#d818200f,#0000 34%),#f5f2ed;padding:17px 16px 20px}.chat-welcome{gap:15px;display:grid}.welcome-hero{color:#fff;background:radial-gradient(circle at 84% 70%,#751417 0,#0000 34%),linear-gradient(125deg,#171314,#360b0d 77%,#761116);border-radius:20px;min-height:164px;padding:22px 135px 20px 20px;position:relative;overflow:hidden;box-shadow:0 12px 26px #44131226}.welcome-hero:after{content:"";border:1px solid #eb2d3554;border-radius:50%;width:215px;height:215px;position:absolute;bottom:-77px;right:-42px;box-shadow:0 0 0 22px #e4212912,0 0 0 45px #e421290a}.welcome-hero>div{z-index:2;position:relative}.welcome-hero>div>span{color:#ff565e;letter-spacing:2px;font-size:8px;font-weight:800}.welcome-hero h2{letter-spacing:1px;margin:8px 0;font-size:22px}.welcome-hero p{color:#cfc2bd;margin:0;font-size:10px;line-height:1.65}.welcome-hero>div>div{gap:6px;margin-top:13px;display:flex}.welcome-hero b{color:#e7d8d4;background:#ffffff0d;border:1px solid #ffffff24;border-radius:7px;padding:4px 7px;font-size:8px;font-weight:500}.welcome-hero>img{z-index:2;object-fit:contain;filter:drop-shadow(0 8px 16px #00000059);width:155px;height:177px;position:absolute;bottom:-14px;right:-9px}.welcome-title{justify-content:space-between;align-items:center;padding:0 3px;display:flex}.welcome-title strong{font-size:13px}.welcome-title span{color:#9a918a;font-size:9px}.topic-grid{grid-template-columns:1fr 1fr;gap:9px;display:grid}.topic-grid button{text-align:left;cursor:pointer;background:#fff;border:1px solid #e6dfd7;border-radius:13px;grid-template-columns:32px 1fr 10px;align-items:center;gap:8px;min-width:0;padding:12px 10px;transition:all .2s;display:grid;box-shadow:0 4px 13px #402a1b0a}.topic-grid button:hover{border-color:#d79c9e;transform:translateY(-1px);box-shadow:0 8px 18px #741c1e14}.topic-grid button>i{color:#bf171d;background:#fceced;border-radius:10px;place-items:center;width:31px;height:31px;font-size:13px;font-style:normal;font-weight:800;display:grid}.topic-grid button>span{gap:3px;min-width:0;display:grid}.topic-grid b{font-size:11px}.topic-grid small{color:#99908a;white-space:nowrap;text-overflow:ellipsis;font-size:8px;overflow:hidden}.topic-grid em{color:#be171d;font-size:15px;font-style:normal}.human-cta{color:#fff;text-align:left;cursor:pointer;background:linear-gradient(100deg,#1b1716,#301112);border:1px solid #1e1917;border-radius:13px;justify-content:space-between;align-items:center;width:100%;padding:13px 14px;display:flex}.human-cta span{gap:3px;display:grid}.human-cta b{font-size:11px}.human-cta small{color:#9f9590;font-size:8px}.human-cta em{color:#ff6067;font-size:9px;font-style:normal}.message-row{gap:9px;margin-bottom:17px}.message-row>div{max-width:82%}.message-row p{background:#fff;border:1px solid #ebe4dd;border-radius:5px 16px 16px;padding:13px 15px;font-size:12px;line-height:1.75;box-shadow:0 5px 18px #3222140d}.message-row.user p{background:linear-gradient(135deg,#9d1117,#d11d24);border:0;border-radius:16px 5px 16px 16px;box-shadow:0 6px 16px #b1141b2e}.message-row small{color:#9f958e;margin-top:7px}.mini-avatar{background:radial-gradient(circle at 50% 68%,#601317,#1d0d0e 72%);border:1px solid #e4c9c9;border-radius:11px;width:32px;height:32px;overflow:hidden;box-shadow:0 4px 11px #5713151f}.mini-avatar img{object-fit:contain;width:31px;height:31px;margin:0}.inline-human{border-color:#d65a5f;border-radius:9px;padding:9px 12px;font-weight:700}.lead-card{border-radius:16px;margin-left:40px;padding:17px;box-shadow:0 8px 22px #32221412}.streaming-caret{color:#d51f26;text-shadow:0 0 8px #d51f264d;margin-left:2px;font-weight:800;line-height:1;animation:.72s step-end infinite streaming-caret-blink;display:inline-block}@keyframes streaming-caret-blink{0%,46%{opacity:1}47%,to{opacity:0}}.chat-input{border-top-color:#e9e1da;grid-template-columns:38px 1fr 38px 38px;gap:5px;padding:10px 12px;position:relative}.chat-input .human-icon{color:#9c292c;background:#faf7f4;border:1px solid #e5ddd7;border-radius:10px;width:34px;height:34px}.chat-input input{min-width:0;padding:0 6px;font-size:11px}.chat-input .send{background:linear-gradient(145deg,#df242b,#9e1015);width:36px;height:36px;box-shadow:0 5px 12px #be171e33}.chat-panel>footer{color:#a49b95;justify-content:space-between;padding:8px 15px;font-size:8px;display:flex}.chat-panel>footer b{color:#b31a20}.voice-button{color:#6f6560;border-radius:12px;place-items:center;width:36px;transition:transform .18s,border-color .18s,color .18s,background .18s;display:grid;position:relative;box-shadow:0 2px 7px #3322190f;background:linear-gradient(145deg,#fff,#f4efeb)!important;border:1px solid #e5ddd7!important;height:36px!important}.voice-button:hover{color:#b3181e;transform:translateY(-1px);border-color:#d8aaac!important}.voice-button:active{transform:scale(.94)}.voice-button.listening{color:#fff;animation:1.45s infinite voice-ring;box-shadow:0 0 #da1f276b,0 7px 16px #b1141b38;background:linear-gradient(145deg,#f23039,#a40f15)!important;border-color:#f13b43!important}.voice-button.listening:before,.voice-button.listening:after{content:"";border:1px solid #ee2d3652;border-radius:15px;animation:1.45s infinite voice-orbit;position:absolute}.voice-button.listening:before{inset:-5px}.voice-button.listening:after{animation-delay:.22s;inset:-9px}.voice-button.processing{color:#b3181e;background:#fae9ea!important}.voice-button.success{color:#187447;background:#e9f7ef!important;border-color:#99d4b4!important}.voice-button.error{color:#a6422c;background:#fff0ec!important;border-color:#e0b0a4!important}.voice-button .stop-icon{z-index:2;border-radius:2px;position:relative}.spin{animation:.85s linear infinite voice-spin}@keyframes voice-ring{70%{box-shadow:0 0 0 10px #da1f2700,0 7px 16px #b1141b38}to{box-shadow:0 0 #da1f2700,0 7px 16px #b1141b38}}@keyframes voice-orbit{0%{opacity:.8;transform:scale(.82)}70%,to{opacity:0;transform:scale(1.16)}}@keyframes voice-spin{to{transform:rotate(360deg)}}.chat-input .human-icon,.chat-input .send{place-items:center;display:grid}.chat-input .human-icon{transition:all .18s}.chat-input .human-icon:hover{color:#b3181e;background:#fff;border-color:#d8aaac}.chat-input .send svg{stroke-width:2.4px}.voice-feedback{z-index:4;color:#352b27;background:#fffffffa;border:1px solid #ead9d3;border-radius:16px;grid-template-columns:42px 1fr auto;align-items:center;gap:10px;min-height:62px;padding:10px 12px;animation:.2s ease-out voice-feedback-in;display:grid;position:absolute;bottom:61px;left:12px;right:12px;box-shadow:0 14px 38px #27161133}.voice-feedback>span:nth-child(2){gap:4px;min-width:0;display:grid}.voice-feedback b{font-size:10px}.voice-feedback small{color:#8f847e;white-space:nowrap;text-overflow:ellipsis;font-size:8px;overflow:hidden}.voice-feedback time{color:#b51920;font-variant-numeric:tabular-nums;background:#fceced;border-radius:8px;padding:5px 7px;font-size:10px;font-weight:800}.voice-feedback-icon{color:#fff;background:linear-gradient(145deg,#e32830,#971116);border-radius:13px;place-items:center;width:40px;height:40px;display:grid;position:relative;box-shadow:0 6px 14px #b5181e33}.voice-bars{justify-content:center;align-items:end;gap:2px;height:7px;display:flex;position:absolute;inset:auto 4px 4px}.voice-bars i{background:#ffffffd1;border-radius:2px;width:2px;height:4px;animation:.72s ease-in-out infinite voice-wave}.voice-bars i:nth-child(2){height:7px;animation-delay:.1s}.voice-bars i:nth-child(3){height:5px;animation-delay:.2s}.voice-bars i:nth-child(4){height:3px;animation-delay:.3s}.voice-feedback.processing .voice-feedback-icon{color:#c01a21;box-shadow:none;background:#f9e8e9}.voice-feedback.success{border-color:#cde8d9}.voice-feedback.success .voice-feedback-icon{color:#fff;background:linear-gradient(145deg,#38ad74,#177949);box-shadow:0 6px 14px #197e4c2e}.voice-feedback.error{border-color:#efd0c8}.voice-feedback.error .voice-feedback-icon{color:#fff;background:linear-gradient(145deg,#cf664e,#9e3a27);box-shadow:0 6px 14px #a43d2829}@keyframes voice-wave{50%{opacity:.62;transform:scaleY(.45)}}@keyframes voice-feedback-in{0%{opacity:0;transform:translateY(7px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}@media (max-width:900px){.assistant-launcher{width:183px;height:75px;padding-left:82px;bottom:12px;right:13px}.mascot-wrap{width:107px;height:117px;left:-16px}.mascot-wrap img{width:115px;height:120px}.launcher-greeting{bottom:105px;right:17px}.chat-panel{border-radius:22px;width:calc(100vw - 16px);height:min(690px,100svh - 105px);bottom:93px;right:8px}.welcome-hero{padding-right:125px}.welcome-hero>img{width:145px}.topic-grid{gap:7px}}.admin-shell{color:#282321;background:#f6f5f2;grid-template-columns:256px minmax(0,1fr);min-height:100svh}.admin-shell>aside{z-index:2;background:radial-gradient(circle at 0 0,#3a1415,#0000 38%),linear-gradient(#171414,#201b1a 72%,#151312);padding:22px 16px 18px}.admin-logo{border-bottom:1px solid #ffffff17;gap:12px;padding:0 8px 22px}.admin-logo-mark{background:radial-gradient(circle at 50% 70%,#761519,#211011 70%);border:1px solid #ffffff24;border-radius:15px;place-items:center;width:47px;height:47px;overflow:hidden;display:grid!important}.admin-logo-mark img{object-fit:contain;width:47px;height:47px}.admin-logo>span:last-child{display:grid}.admin-logo strong{letter-spacing:.4px;white-space:nowrap;font-size:14px}.admin-logo small{color:#928684;letter-spacing:.6px;font-size:9px}.admin-workspace{background:#ffffff0a;border:1px solid #ffffff14;border-radius:12px;gap:4px;margin:19px 3px 8px;padding:13px 14px;display:grid}.admin-workspace>small{color:#766c69;font-size:8px}.admin-workspace>strong{font-size:11px}.admin-workspace>span{color:#9a8f8c;font-size:8px}.admin-workspace i,.admin-sync i{background:#49ca80;border-radius:50%;width:6px;height:6px;margin-right:5px;display:inline-block;box-shadow:0 0 7px #49ca808c}.admin-shell aside nav{gap:5px;margin-top:17px}.admin-shell aside nav button{color:#9d9491;border-radius:10px;gap:11px;height:43px;padding:0 13px;font-size:11px;transition:all .18s}.admin-shell aside nav button:hover{color:#e6dfdc;background:#ffffff0a}.admin-shell aside nav button.active{color:#fff;background:linear-gradient(90deg,#be181f45,#ffffff12);box-shadow:inset 2px 0 #e32b32}.admin-shell aside nav button>span{flex:1}.admin-shell aside nav i{background:#b91b21;min-width:20px;padding:2px 6px;font-size:8px}.admin-user{border-top:1px solid #ffffff14;grid-template-columns:39px 1fr 16px;align-items:center;gap:10px;padding:11px;display:grid;position:absolute;bottom:17px;left:16px;right:16px}.admin-user>span{color:#fff;background:#aa171c;border:2px solid #ffffff2e;border-radius:9px;place-items:center;width:38px;height:38px;display:grid;overflow:hidden;box-shadow:0 5px 14px #0000003d}.admin-user>span img{object-fit:cover;object-position:50% 34%;width:100%;height:100%;display:block;transform:scale(1.18)}.admin-user>div{gap:3px;display:grid}.admin-user strong{font-size:10px}.admin-user small{color:#716865;font-size:8px}.admin-user>svg{color:#615956}.admin-main{min-width:0;padding:34px clamp(25px,4vw,58px) 60px}.admin-topbar{align-items:center!important;margin-bottom:28px!important}.admin-topbar>div:first-child>small{color:#bd2026;letter-spacing:2.6px;font-size:8px}.admin-main .admin-topbar h1{letter-spacing:-.7px;margin:5px 0 2px;font-size:28px}.admin-topbar p{color:#968e88;margin:0;font-size:10px}.admin-topbar>div:last-child{flex-wrap:wrap;justify-content:flex-end}.admin-topbar a,.admin-topbar button{align-items:center;gap:6px;height:37px;display:flex;background:#fff!important;border-color:#dfdad4!important;border-radius:9px!important;padding:0 13px!important;font-size:10px!important}.admin-topbar>div:last-child>button:not(.admin-secondary){color:#fff!important;background:linear-gradient(135deg,#d1262d,#9d1015)!important;border-color:#b81b21!important}.admin-topbar .admin-secondary{color:#514a46!important}.admin-sync{color:#8f8782;margin-right:3px;font-size:8px}.admin-loading{text-align:center;color:#99918b;padding:100px;font-size:11px}.overview-grid{grid-template-columns:repeat(4,minmax(0,1fr));gap:13px;margin-bottom:15px;display:grid}.overview-grid article{background:#fff;border:1px solid #e5e0da;border-radius:14px;align-items:center;gap:13px;min-width:0;padding:18px;display:flex;box-shadow:0 5px 18px #38271d08}.metric-icon{border-radius:12px;flex:none;place-items:center;width:39px;height:39px;display:grid}.metric-icon.red{color:#b4171d;background:#fbe9ea}.metric-icon.gold{color:#a56b15;background:#fff2d8}.metric-icon.green{color:#27825b;background:#e6f5ed}.metric-icon.blue{color:#396e9d;background:#e9f2fa}.overview-grid article>div{gap:3px;min-width:0;display:grid}.overview-grid article small{color:#938b85;font-size:9px}.overview-grid article strong{font-size:25px;line-height:1}.overview-grid article em{color:#748079;align-items:center;gap:3px;font-size:8px;font-style:normal;display:flex}.overview-grid.mini{grid-template-columns:repeat(3,minmax(0,1fr))}.overview-grid.mini article{padding:15px 18px}.overview-grid.mini article strong{font-size:22px}.dashboard-grid{grid-template-columns:minmax(0,1.7fr) minmax(260px,.8fr);gap:15px;margin-bottom:15px;display:grid}.dashboard-grid.lower{grid-template-columns:1fr 1fr}.admin-card,.data-card{background:#fff;border:1px solid #e4dfd8;border-radius:14px;box-shadow:0 5px 20px #36251c08}.admin-card{padding:18px 20px}.admin-card>header{justify-content:space-between;align-items:center;display:flex}.admin-card>header>div{gap:4px;display:grid}.admin-card>header strong{font-size:12px}.admin-card>header small{color:#9c948e;font-size:8px}.admin-card>header>span{color:#827a75;background:#f5f2ef;border-radius:7px;padding:6px 8px;font-size:8px}.admin-card>header>button{color:#9f181e;cursor:pointer;background:0 0;border:0;align-items:center;font-size:8px;display:flex}.trend-chart{background:repeating-linear-gradient(0deg,#0000 0 41px,#f2eeea 42px);border-bottom:1px solid #eee9e4;align-items:end;gap:15px;height:190px;margin-top:19px;padding:8px 5px 22px;display:flex}.trend-chart>div{flex:1;justify-content:center;align-items:end;gap:4px;height:100%;display:flex;position:relative}.trend-chart i,.trend-chart b{border-radius:5px 5px 1px 1px;width:min(14px,34%)}.trend-chart i{background:linear-gradient(#d9343b,#a81319)}.trend-chart b{background:#efc4c6}.trend-chart small{color:#9f9791;white-space:nowrap;font-size:7px;position:absolute;bottom:-22px;left:50%;transform:translate(-50%)}.chart-legend{color:#8f8781;justify-content:flex-end;gap:16px;margin-top:13px;font-size:7px;display:flex}.chart-legend span{align-items:center;gap:5px;display:flex}.chart-legend i{background:#bd1a20;border-radius:2px;width:7px;height:7px}.chart-legend span:last-child i{background:#efc4c6}.quality-card>header>svg{color:#b31a20}.quality-score{align-items:end;gap:10px;margin:24px 0 11px;display:flex}.quality-score strong{font-size:38px;line-height:.8}.quality-score strong small{font-size:15px}.quality-score>span{color:#978f89;font-size:8px}.quality-bar{background:#eeeae6;border-radius:5px;height:7px;overflow:hidden}.quality-bar i{background:linear-gradient(90deg,#a71319,#e4373e);border-radius:5px;height:100%;display:block}.quality-card ul{gap:10px;margin:18px 0 0;padding:0;display:grid}.quality-card li{color:#8c847f;justify-content:space-between;font-size:8px;display:flex}.quality-card li b{color:#39322f;font-size:9px}.compact-leads,.compact-questions{margin-top:13px;display:grid}.compact-leads article{border-bottom:1px solid #efebe7;grid-template-columns:30px 1fr 45px 60px;align-items:center;gap:10px;padding:10px 0;display:grid}.compact-leads article:last-child,.compact-questions article:last-child{border:0}.compact-leads article>div{gap:3px;display:grid}.compact-leads strong{font-size:9px}.compact-leads small{color:#99918b;font-size:7px}.compact-leads article>b{font-size:9px}.compact-leads em{color:#8f8781;text-align:right;font-size:7px;font-style:normal}.compact-questions article{border-bottom:1px solid #efebe7;grid-template-columns:31px 1fr;align-items:center;gap:10px;padding:10px 0;display:grid}.compact-questions article>span{color:#a6181e;background:#fae9ea;border-radius:9px;place-items:center;width:29px;height:29px;display:grid}.compact-questions article>div{gap:4px;min-width:0;display:grid}.compact-questions strong{text-overflow:ellipsis;white-space:nowrap;font-size:9px;overflow:hidden}.compact-questions small{color:#99918b;font-size:7px}.admin-toolbar{align-items:center;gap:9px;margin:3px 0 12px;display:flex}.admin-toolbar label{color:#99908b;background:#fff;border:1px solid #dfdad4;border-radius:9px;align-items:center;gap:8px;width:min(330px,45%);height:37px;padding:0 11px;display:flex}.admin-toolbar input{border:0;outline:0;width:100%;font-size:9px}.admin-toolbar select,.issue-row select,.lead-row select,.knowledge-form select{color:#5f5752;background:#fff;border:1px solid #dfdad4;border-radius:9px;height:37px;padding:0 28px 0 10px;font-size:9px}.admin-toolbar>span{color:#99918b;margin-left:auto;font-size:8px}.data-card{overflow:hidden}.data-head{background:#fbfaf8;border-bottom:1px solid #e9e4de;min-height:48px;padding:0 18px}.knowledge-table .data-head,.knowledge-table .data-row{grid-template-columns:minmax(260px,1fr) 110px 80px 100px;align-items:center;gap:14px;display:grid}.data-head b{font-size:10px}.data-head span{color:#99918b;font-size:8px}.data-row{gap:14px;min-height:62px;padding:11px 18px}.data-row:hover,.lead-row:hover,.issue-row:hover{background:#fcfbfa}.data-row strong{font-size:10px}.data-row small{max-width:700px;font-size:8px}.data-row em{font-size:8px}.status{font-size:7px}.data-row time,.lead-row time{font-size:8px}.issue-table .data-head,.issue-row{grid-template-columns:minmax(300px,1fr) 90px 110px 105px;align-items:center;gap:14px;display:grid}.issue-table .data-head>div{gap:3px;display:grid}.issue-table .data-head small{color:#a09892;font-size:7px}.issue-row{border-bottom:1px solid #ede9e4;min-height:68px;padding:12px 18px}.issue-row>div:first-child{grid-template-columns:33px 1fr;align-items:center;gap:10px;min-width:0;display:grid}.issue-row>div:first-child>span{color:#a51a1f;background:#f9e9e9;border-radius:10px;place-items:center;width:32px;height:32px;display:grid}.issue-row>div>div{gap:5px;min-width:0;display:grid}.issue-row strong{text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.issue-row small{color:#a09892;align-items:center;gap:4px;font-size:7px;display:flex}.issue-row>b{font-size:9px}.issue-row button{color:#a4181d;cursor:pointer;background:#fff;border:1px solid #d89a9d;border-radius:8px;justify-content:center;align-items:center;gap:4px;height:31px;font-size:8px;display:flex}.lead-table .data-head,.lead-table .lead-row{grid-template-columns:minmax(210px,1.15fr) minmax(120px,.7fr) 95px 105px 105px;align-items:center;gap:15px;display:grid}.lead-row{border-bottom:1px solid #ede9e4;min-height:70px;padding:12px 18px}.lead-row>div:first-child{grid-template-columns:36px 1fr;align-items:center;gap:10px;min-width:0;display:grid}.lead-row>div:first-child>span{color:#fff;background:linear-gradient(145deg,#d52a31,#9f1116);border-radius:11px;place-items:center;width:35px;height:35px;font-size:10px;font-weight:800;display:grid}.lead-row>div>div,.lead-row>div:nth-child(2){gap:4px;min-width:0;display:grid}.lead-row strong{font-size:10px}.lead-row small{color:#99918b;text-overflow:ellipsis;white-space:nowrap;font-size:7px;overflow:hidden}.lead-score{align-items:center;gap:8px;display:flex!important}.lead-score>b{font-size:9px}.lead-level{color:#9a6113;background:#fff0cf;border-radius:8px;place-items:center;width:25px;height:25px;font-size:9px;font-weight:900;display:grid}.lead-level.a{color:#b4181e;background:#fbe7e8}.lead-level.c{color:#507083;background:#e7f1f6}.empty-state{color:#aaa19b;place-items:center;gap:9px;padding:85px 20px;display:grid}.empty-state strong{color:#5b534e;font-size:11px}.empty-state p{margin:0;font-size:8px}.modal-backdrop{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);background:#140f0e94}.knowledge-form{border:1px solid #ffffff8c;border-radius:17px;width:min(500px,100%);padding:25px}.knowledge-form header{align-items:flex-start}.knowledge-form header>div{gap:5px;display:grid}.knowledge-form header small{color:#b41a20;letter-spacing:2px;font-size:7px}.knowledge-form header strong{font-size:17px}.knowledge-form header button{color:#766e68;background:#f3f0ed;border-radius:9px;place-items:center;width:32px;height:32px;display:grid}.knowledge-form label{font-size:9px}.knowledge-form input,.knowledge-form textarea,.knowledge-form select{font-size:10px}.knowledge-form select{width:100%}.knowledge-form>button{background:linear-gradient(135deg,#d0262d,#9d1015)}.clickable,.conversation-row{cursor:pointer}.clickable:hover,.conversation-row:hover{background:linear-gradient(90deg,#fff,#fbf5f4)}.conversation-table .data-head,.conversation-row{grid-template-columns:minmax(260px,1.35fr) minmax(115px,.65fr) 105px 100px 100px;align-items:center;gap:15px;display:grid}.conversation-row{border-bottom:1px solid #ede9e4;min-height:72px;padding:12px 18px}.conversation-row:last-child{border:0}.conversation-row>div{gap:4px;min-width:0;display:grid}.conversation-row strong{text-overflow:ellipsis;white-space:nowrap;font-size:10px;overflow:hidden}.conversation-row small{color:#99918b;font-size:7px}.conversation-row time{color:#99918b;font-size:8px}.status.handoff{color:#9a6113;background:#fff0cf}.confidence{gap:6px!important;display:grid!important}.confidence>b{color:#387154;font-size:9px}.confidence>i{background:#ebe8e4;border-radius:9px;width:70px;height:4px;overflow:hidden}.confidence>i span{background:#45aa79;border-radius:9px;height:100%;display:block}.confidence.low>b{color:#b87918}.confidence.low>i span{background:#d99a38}.admin-drawer-backdrop{z-index:90;-webkit-backdrop-filter:blur(5px);backdrop-filter:blur(5px);background:#140f0e6b;justify-content:flex-end;animation:.18s drawer-fade;display:flex;position:fixed;inset:0}.admin-drawer{background:#fcfaf7f5;border-left:1px solid #ffffffb3;flex-direction:column;width:min(470px,100%);height:100%;padding:27px;animation:.26s drawer-slide;display:flex;overflow-y:auto;box-shadow:-25px 0 70px #180f0c33}.admin-drawer>header{border-bottom:1px solid #e7e0da;justify-content:space-between;align-items:flex-start;padding-bottom:20px;display:flex}.admin-drawer>header>div{gap:5px;display:grid}.admin-drawer>header small{color:#b91b21;letter-spacing:2px;font-size:7px;font-weight:800}.admin-drawer>header strong{font-size:22px}.admin-drawer>header p{color:#958c86;margin:0;font-size:8px}.admin-drawer>header button{color:#645b56;cursor:pointer;background:#fff;border:1px solid #e3dcd6;border-radius:10px;place-items:center;width:34px;height:34px;display:grid}.drawer-summary{background:#ffffffbf;border:1px solid #e8e0da;border-radius:13px;grid-template-columns:1fr 1fr 1fr;gap:10px;margin:18px 0;padding:14px;display:grid}.drawer-summary>div{gap:4px;display:grid}.drawer-summary small{color:#9c938d;font-size:7px}.drawer-summary strong{font-size:11px}.conversation-detail{gap:14px;padding:13px 0;display:grid}.drawer-message{gap:5px;max-width:88%;display:grid}.drawer-message small{color:#978e88;font-size:7px}.drawer-message p{background:#fff;border:1px solid #e8e1db;border-radius:5px 15px 15px;margin:0;padding:13px 14px;font-size:10px;line-height:1.75}.drawer-message.user small{text-align:right}.drawer-message.user p{color:#fff;background:linear-gradient(135deg,#a91319,#d62a31);border:0;border-radius:15px 5px 15px 15px}.drawer-insight{color:#ad181e;background:linear-gradient(135deg,#fff7f5,#fff);border:1px solid #ead9d5;border-radius:13px;grid-template-columns:28px 1fr;gap:9px;margin-top:15px;padding:14px;display:grid}.drawer-insight>div{gap:5px;display:grid}.drawer-insight strong{font-size:9px}.drawer-insight p{color:#7f746e;margin:0;font-size:8px;line-height:1.7}.admin-drawer>footer{grid-template-columns:1fr 1fr;gap:9px;margin-top:auto;padding-top:22px;display:grid}.admin-drawer>footer button{color:#5d5550;cursor:pointer;background:#fff;border:1px solid #ddd5cf;border-radius:10px;justify-content:center;align-items:center;gap:6px;height:40px;font-size:9px;display:flex}.admin-drawer>footer button.primary{color:#fff;background:linear-gradient(135deg,#d82b32,#9f1015);border-color:#aa151b}.lead-score-hero{color:#fff;background:radial-gradient(circle at 85% 20%,#dd2e3647,#0000 35%),linear-gradient(135deg,#211817,#3e1012);border-radius:15px;grid-template-columns:56px 1fr;align-items:center;gap:14px;margin:20px 0;padding:17px;display:grid}.lead-score-hero>.lead-level{border:1px solid #ffffff2e;width:54px;height:54px;font-size:21px}.lead-score-hero>div{gap:4px;display:grid}.lead-score-hero small{color:#c2afab;font-size:7px}.lead-score-hero strong{font-size:28px}.lead-score-hero strong em{font-size:9px;font-style:normal}.lead-score-hero p{color:#d6c7c3;margin:0;font-size:8px}.lead-facts{grid-template-columns:1fr 1fr;gap:9px;display:grid}.lead-facts article{background:#fff;border:1px solid #e7e0da;border-radius:12px;grid-template-columns:24px 1fr;align-items:center;gap:3px 7px;padding:13px;display:grid}.lead-facts article>svg{color:#bb1c22;grid-row:1/3}.lead-facts small{color:#9a918b;font-size:7px}.lead-facts strong{font-size:10px}.follow-note{color:#665d58;gap:8px;margin-top:17px;font-size:8px;display:grid}.follow-note textarea{resize:vertical;background:#fff;border:1px solid #e0d8d2;border-radius:11px;outline:0;min-height:85px;padding:12px;font-size:9px}.follow-note textarea:focus{border-color:#c75055;box-shadow:0 0 0 3px #c7505517}.knowledge-detail{gap:8px;padding:20px 0;display:grid}.knowledge-detail label{color:#a0161c;letter-spacing:1px;margin-top:8px;font-size:7px;font-weight:800}.knowledge-detail h3{margin:0;font-size:16px;line-height:1.55}.knowledge-detail p{color:#655c57;background:#fff;border:1px solid #e7e0da;border-radius:12px;margin:0;padding:14px;font-size:9px;line-height:1.85}@keyframes drawer-slide{0%{opacity:.5;transform:translate(35px)}}@keyframes drawer-fade{0%{opacity:0}}@media (max-width:1050px){.overview-grid{grid-template-columns:1fr 1fr}.dashboard-grid,.dashboard-grid.lower{grid-template-columns:1fr}.admin-sync{display:none}.lead-table,.conversation-table{overflow-x:auto}.lead-table .data-head,.lead-table .lead-row,.conversation-table .data-head,.conversation-row{min-width:760px}}@media (max-width:760px){.admin-shell{display:block}.admin-shell>aside{height:auto;padding:13px 14px;position:relative}.admin-logo{padding:0 0 12px}.admin-logo-mark,.admin-logo-mark img{width:39px;height:39px}.admin-workspace,.admin-user{display:none}.admin-shell aside nav{grid-template-columns:repeat(5,1fr);margin-top:11px}.admin-shell aside nav button{place-items:center;gap:2px;height:48px;padding:5px;font-size:7px;display:grid}.admin-shell aside nav button>span{flex:0}.admin-shell aside nav button>i{margin:0 0 23px 25px;position:absolute}.admin-main{padding:24px 13px 40px}.admin-topbar{display:block!important}.admin-topbar>div:last-child{margin-top:15px;justify-content:flex-start!important}.admin-topbar a{display:flex!important}.overview-grid{grid-template-columns:1fr 1fr}.overview-grid article{padding:13px}.overview-grid article strong{font-size:20px}.metric-icon{width:34px;height:34px}.overview-grid.mini{grid-template-columns:1fr}.admin-toolbar{flex-wrap:wrap;align-items:stretch}.admin-toolbar label{width:100%}.admin-toolbar select{flex:1}.knowledge-table{overflow-x:auto}.knowledge-table .data-head,.knowledge-table .data-row{min-width:650px}.issue-table{overflow-x:auto}.issue-table .data-head,.issue-row{min-width:690px}.trend-chart{height:165px}.compact-leads article{grid-template-columns:28px 1fr 40px}.compact-leads em{display:none}.admin-drawer{padding:20px}.lead-facts{grid-template-columns:1fr}.drawer-summary{grid-template-columns:1fr 1fr}.drawer-summary>.status{grid-column:1/-1}}.admin-login{background:radial-gradient(circle at 50% 20%,#3b1516,#0000 36%),linear-gradient(145deg,#151212,#211919);place-items:center;min-height:100svh;padding:24px;display:grid}.admin-login form{color:#fff;-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#ffffff12;border:1px solid #ffffff1f;border-radius:22px;justify-items:center;width:min(390px,100%);padding:38px;display:grid;box-shadow:0 28px 80px #00000059}.admin-login img{object-fit:contain;width:76px;height:76px}.admin-login small{color:#d33a40;letter-spacing:3px;margin-top:15px;font-size:8px;font-weight:800}.admin-login h1{margin:8px 0 6px;font-size:23px}.admin-login p{color:#a89d99;margin:0 0 23px;font-size:10px}.admin-login input{color:#fff;background:#00000038;border:1px solid #ffffff24;border-radius:11px;outline:0;width:100%;height:46px;padding:0 14px}.admin-login input:focus{border-color:#ce2a31;box-shadow:0 0 0 3px #ce2a3124}.admin-login button{color:#fff;cursor:pointer;background:linear-gradient(135deg,#d52b32,#9f1117);border:0;border-radius:11px;width:100%;height:44px;margin-top:11px}.admin-login em{color:#ff8c90;margin-top:10px;font-size:9px;font-style:normal}.admin-login a{color:#8d8380;margin-top:23px;font-size:9px}.knowledge-editor{gap:13px;display:grid}.knowledge-editor label{color:#8b817b;gap:7px;font-size:8px;display:grid}.knowledge-editor input,.knowledge-editor textarea{color:#332d2a;width:100%;font:inherit;resize:vertical;background:#fff;border:1px solid #e1d9d3;border-radius:10px;outline:0;padding:11px 12px;line-height:1.65}.knowledge-editor input:focus,.knowledge-editor textarea:focus{border-color:#c52a30;box-shadow:0 0 0 3px #c52a3017}.knowledge-editor>button{color:#fff;cursor:pointer;background:#272120;border:0;border-radius:10px;height:39px}.issue-row button:disabled{color:#aaa19b!important;cursor:default!important;background:#f5f2ef!important;border-color:#ddd5cf!important}.conversation-detail{max-height:52vh;padding-right:4px;overflow-y:auto}.drawer-message.assistant{justify-self:start}.drawer-message.user{justify-self:end}.topic-grid button{grid-template-columns:42px 1fr 25px;gap:10px;padding:12px 11px}.topic-grid button>i{color:#bd171d;background:linear-gradient(145deg,#fff5f5,#fbe6e7);border:1px solid #f3d5d6;border-radius:13px;width:42px;height:42px;box-shadow:inset 0 1px #fffc,0 4px 10px #9d13190f}.topic-grid button>i svg{stroke-width:1.9px}.topic-grid button:nth-child(2)>i{color:#a81920;background:linear-gradient(145deg,#fff6f3,#f9e7e3)}.topic-grid button:nth-child(3)>i{color:#a91219;background:linear-gradient(145deg,#fff4f4,#f8e3e5)}.topic-grid button:nth-child(4)>i{color:#b91a20;background:linear-gradient(145deg,#fff6f1,#f8e7df)}.topic-grid button>em{color:#b51a20;background:#faf0f0;border-radius:8px;place-items:center;width:24px;height:24px;transition:transform .18s,background .18s;display:grid}.topic-grid button:hover>i{color:#d21f26;border-color:#e9b9bb;box-shadow:0 6px 14px #9d13191a}.topic-grid button:hover>em{background:#f7dfe0;transform:translate(2px)}.chat-panel{-webkit-backdrop-filter:blur(24px)saturate(135%);background:#f7f3eec2;border-color:#ffffff94;box-shadow:0 32px 95px #1e100c59,inset 0 1px #ffffffb8}.topic-grid button{-webkit-backdrop-filter:blur(15px)saturate(125%);background:linear-gradient(135deg,#ffffffe0,#fff9f6a6);border-color:#ffffffd1;position:relative;overflow:hidden;box-shadow:0 10px 24px #44221812,inset 0 1px #fffffff2}.topic-grid button:before{content:"";background:linear-gradient(90deg,#0000,#fffffff5,#0000);height:1px;position:absolute;top:0;left:12px;right:12px}.topic-grid button:hover{background:linear-gradient(135deg,#fffffff5,#fff4f1c7);border-color:#e8bbbdd1;box-shadow:0 14px 28px #69181c1c,inset 0 1px #fff}.topic-grid button>i{-webkit-backdrop-filter:blur(8px);background:linear-gradient(145deg,#fff8f8e6,#f7dee0ab);position:relative}.topic-grid button>em{background:#fff0f09e;border:1px solid #ffffffb8}.welcome-title{padding:0 5px}.human-cta{border-color:#ffffff21;box-shadow:0 12px 25px #300f1024,inset 0 1px #ffffff14}.chat-input{-webkit-backdrop-filter:blur(18px);background:#ffffffc7;border-top-color:#ffffffbf}.chat-panel>footer{-webkit-backdrop-filter:blur(14px);background:#ffffffa8;border-top:1px solid #ffffff8c}.launcher-greeting{-webkit-backdrop-filter:blur(16px)saturate(125%);background:#ffffffc7;border-color:#ffffffc7;box-shadow:0 16px 38px #1b100a24,inset 0 1px #fff}.launcher-greeting:after{-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#ffffffc7}@media (max-width:600px){.chat-panel{-webkit-backdrop-filter:blur(16px)saturate(125%)}.topic-grid button{-webkit-backdrop-filter:blur(10px)}}.assistant-launcher{transition:opacity .2s,transform .2s}.assistant-launcher.is-open{opacity:0;pointer-events:none;transform:translateY(12px)scale(.96)}.chat-panel{border-radius:28px;grid-template-rows:84px minmax(0,1fr) 68px 30px;width:min(790px,100vw - 48px);height:min(880px,100svh - 48px);bottom:24px;right:24px}.chat-panel>.assistant-topbar{background:radial-gradient(circle at 10% 140%,#6d1619 0,#0000 34%),linear-gradient(115deg,#181212,#260a0b 65%,#4c0d10);padding:10px 18px 10px 14px}.assistant-topbar .assistant-avatar{border-radius:19px;width:60px;height:60px}.assistant-topbar .assistant-avatar img{width:58px;height:58px}.assistant-topbar>div>strong{font-size:16px}.assistant-topbar>div>small{color:#afa29e;margin-top:5px;font-size:9px}.chat-header-actions{z-index:4;align-items:center;gap:8px;display:flex;position:relative}.chat-header-actions button{color:#d9ceca;cursor:pointer;background:#ffffff0d;border:1px solid #ffffff1f;border-radius:10px;align-items:center;gap:6px;height:34px;padding:0 10px;display:flex}.chat-header-actions button:last-child{justify-content:center;width:34px;padding:0}.chat-header-actions b{font-size:8px;font-weight:500}.chat-header-actions button:hover{color:#fff;background:#ffffff1a}.chat-panel.size-compact{width:min(560px,100vw - 48px);height:min(700px,100svh - 48px)}.chat-panel{transition:width .28s,height .28s}.chat-resize-handle{z-index:12;opacity:0;cursor:nwse-resize;touch-action:none;background:0 0;border:0;width:22px;height:22px;position:absolute;top:0;left:0}.resizing-chat-panel,.resizing-chat-panel *{cursor:nwse-resize!important;-webkit-user-select:none!important;user-select:none!important}.resizing-chat-panel .chat-panel{transition:none}.chat-body{scrollbar-width:thin;scrollbar-color:#c8bbb4 transparent;padding:14px}.chat-workbench{gap:13px}.workbench-hero{color:#fff;background:radial-gradient(circle at 87% 55%,#99151a 0,#0000 34%),linear-gradient(120deg,#171011,#260809 60%,#720e13);border:1px solid #ffffff30;border-radius:22px;min-height:230px;padding:30px 330px 24px 34px;position:relative;overflow:hidden;box-shadow:0 14px 35px #340d0f33,inset 0 1px #ffffff1f}.workbench-hero:before{content:"";border:1px solid #ec2a3252;border-radius:50%;width:410px;height:410px;position:absolute;top:-80px;right:-15px;box-shadow:0 0 0 44px #e2222a0f,0 0 0 90px #e2222a08}.workbench-hero>div{z-index:2;position:relative}.workbench-hero>div>span{color:#ff5b62;letter-spacing:2px;font-size:8px;font-weight:800}.workbench-hero h2{letter-spacing:.5px;margin:12px 0;font-size:29px;line-height:1.3}.workbench-hero h2 em{color:#f0c46d;font-style:normal}.workbench-hero p{color:#cfc1bd;margin:0;font-size:11px;line-height:1.8}.workbench-hero>img{z-index:2;object-fit:contain;filter:drop-shadow(0 16px 24px #0000007a);width:310px;height:310px;position:absolute;bottom:-42px;right:22px}.hero-capabilities{flex-wrap:wrap;gap:12px;margin-top:24px;display:flex}.hero-capabilities b{color:#c8bab6;align-items:center;gap:4px;font-size:8px;font-weight:500;display:flex}.hero-capabilities svg{color:#e4373e;stroke-width:3px}.service-section,.evaluation-section,.workbench-bottom{-webkit-backdrop-filter:blur(16px);background:linear-gradient(140deg,#ffffffd1,#f9f4f0a8);border:1px solid #ffffffc2;border-radius:20px;padding:17px;box-shadow:0 10px 25px #42251a0f,inset 0 1px #fff}.workbench-title{justify-content:space-between;align-items:center;margin-bottom:13px;display:flex}.workbench-title strong{font-size:11px}.workbench-title span{color:#9b918b;font-size:7px}.service-grid{grid-template-columns:repeat(3,1fr);gap:10px;display:grid}.service-grid button{text-align:left;cursor:pointer;background:linear-gradient(145deg,#fffffff0,#fbf6f2b8);border:1px solid #ffffffe6;border-radius:15px;flex-direction:column;align-items:flex-start;min-height:142px;padding:17px 14px;transition:all .2s;display:flex;position:relative;box-shadow:0 7px 18px #45281c0d}.service-grid button:hover{border-color:#edc4c5;transform:translateY(-2px);box-shadow:0 12px 24px #741b1f1a}.service-grid button>i{color:#bc171d;background:#fcebec;border:1px solid #f2d0d1;border-radius:12px;place-items:center;width:38px;height:38px;font-style:normal;display:grid}.service-grid button>i svg{stroke-width:1.8px}.service-grid strong{margin-top:12px;font-size:10px}.service-grid p{color:#8f8580;margin:6px 0 10px;font-size:8px;line-height:1.55}.service-grid small{color:#a09690;align-items:center;gap:4px;margin-top:auto;font-size:7px;display:flex}.service-grid small svg{color:#ba1a20}.evaluation-section{padding-bottom:15px}.evaluation-grid{grid-template-columns:repeat(4,1fr);gap:8px;display:grid}.evaluation-grid article{background:#ffffff9e;border:1px solid #ffffffe0;border-radius:13px;min-width:0;padding:12px}.evaluation-grid article>i{color:#bb191f;background:#faeaea;border-radius:9px;place-items:center;width:27px;height:27px;font-style:normal;display:grid}.evaluation-grid article>span{color:#9c928c;margin-top:9px;font-size:7px;display:block}.evaluation-grid article>strong{text-overflow:ellipsis;white-space:nowrap;margin-top:4px;font-size:9px;display:block;overflow:hidden}.evaluation-grid article>small{color:#aaa09a;text-overflow:ellipsis;white-space:nowrap;margin-top:4px;font-size:6.5px;display:block;overflow:hidden}.workbench-bottom{grid-template-columns:minmax(0,1fr) 205px;gap:12px;display:grid}.ask-guide{min-width:0;padding:3px}.ask-guide>strong{font-size:10px}.ask-guide>p{color:#8d837d;margin:7px 0 10px;font-size:8px}.ask-guide>p b{color:#b51a20}.ask-guide>div{flex-wrap:wrap;gap:6px;display:flex}.ask-guide button{color:#756b65;cursor:pointer;background:#ffffffb8;border:1px solid #eadfda;border-radius:8px;padding:7px 9px;font-size:7px}.ask-guide button:hover{color:#ad171d;border-color:#ddaeb0}.manager-card{background:#ffffffa8;border:1px solid #eadfda;border-radius:14px;grid-template-columns:34px 1fr;gap:9px;padding:13px;display:grid}.manager-card>span{color:#fff;background:linear-gradient(145deg,#d42a31,#991015);border-radius:50%;place-items:center;width:34px;height:34px;display:grid}.manager-card>div>strong{font-size:9px}.manager-card p{color:#928781;margin:5px 0 7px;font-size:7px;line-height:1.5}.manager-card ul{gap:4px;margin:0;padding:0;list-style:none;display:grid}.manager-card li{color:#756c67;align-items:center;gap:4px;font-size:6.5px;display:flex}.manager-card li svg{color:#c11b21;stroke-width:3px}.manager-card>button{color:#fff;cursor:pointer;background:linear-gradient(135deg,#e12930,#aa1117);border:0;border-radius:10px;grid-column:1/-1;height:31px;font-size:8px}.chat-workbench+.lead-card{margin-left:0}.chat-panel .chat-input{grid-template-columns:38px 1fr 38px 38px}.chat-panel .chat-input input{font-size:10px}.chat-panel>footer{padding:8px 17px}@media (max-width:820px){.chat-panel{width:calc(100vw - 16px);height:calc(100svh - 16px);bottom:8px;right:8px}.workbench-hero{padding-right:44%}.workbench-hero>img{width:45%;height:100%;right:-12px}.service-grid{grid-template-columns:1fr 1fr}.service-grid button:last-child{grid-column:1/-1}.evaluation-grid{grid-template-columns:1fr 1fr}.workbench-bottom{grid-template-columns:1fr}.manager-card{grid-template-columns:34px 1fr}}@media (max-width:560px){.chat-panel{border:0;border-radius:0;grid-template-rows:73px minmax(0,1fr) 64px 27px;width:100vw;height:100svh;inset:0}.chat-panel>.assistant-topbar{padding:7px 11px}.assistant-topbar .assistant-avatar{width:51px;height:51px}.assistant-topbar .assistant-avatar img{width:49px;height:49px}.assistant-topbar>div>strong{font-size:12px}.assistant-topbar>div>small{font-size:7px}.chat-header-actions button:first-child{justify-content:center;width:34px;padding:0}.chat-header-actions b{display:none}.chat-body{padding:9px}.workbench-hero{border-radius:18px;min-height:220px;padding:24px 42% 20px 21px}.workbench-hero h2{font-size:22px}.workbench-hero p{font-size:9px}.workbench-hero>img{width:58%;height:100%;bottom:-30px;right:-24px}.hero-capabilities{gap:7px;margin-top:15px}.hero-capabilities b{font-size:6.5px}.service-section,.evaluation-section,.workbench-bottom{border-radius:16px;padding:13px}.service-grid{grid-template-columns:1fr}.service-grid button:last-child{grid-column:auto}.service-grid button{grid-template-columns:36px 1fr;column-gap:10px;min-height:112px;padding:13px;display:grid}.service-grid button>i{grid-row:1/4;width:36px;height:36px}.service-grid strong{margin:0}.service-grid p{margin:5px 0}.service-grid small{margin:0}.evaluation-grid article{padding:10px}.ask-guide>div{flex-wrap:nowrap;padding-bottom:3px;overflow-x:auto}.ask-guide button{flex:none}.chat-panel .chat-input{padding:8px 9px}}@media (max-width:820px){.chat-panel.size-compact,.chat-panel.size-normal,.chat-panel[style]{bottom:8px;right:8px;width:calc(100vw - 16px)!important;height:calc(100svh - 16px)!important}.chat-resize-handle{display:none}}@media (max-width:560px){.chat-panel.size-compact,.chat-panel.size-normal,.chat-panel[style]{inset:0;width:100vw!important;height:100svh!important}}.chat-panel{-webkit-backdrop-filter:blur(26px)saturate(138%);background:#f7f3eead}.chat-body{background:radial-gradient(circle at 92% 2%,#ca1d2514,#0000 33%),linear-gradient(150deg,#ffffff61,#f3ede77a)}.chat-input{background:#ffffffb8}.assistant-topbar .assistant-avatar{box-shadow:none;background:0 0;border:0}.assistant-topbar .assistant-avatar:before{display:none}.assistant-topbar .assistant-avatar img{filter:drop-shadow(0 6px 10px #00000061)}.lead-table .data-head,.lead-table .lead-row{grid-template-columns:minmax(190px,1.15fr) minmax(105px,.65fr) 105px 92px 102px 94px}.lead-stage{height:34px;padding:0 24px 0 9px;color:#9d171d!important;background:#fff7f5!important;border:1px solid #ead8d2!important;border-radius:9px!important;font-size:8px!important}.lead-stage-panel{background:linear-gradient(135deg,#fff8f6,#fff);border:1px solid #eadbd6;border-radius:12px;justify-content:space-between;align-items:center;margin:0 0 14px;padding:13px 14px;display:flex}.lead-stage-panel>div{gap:4px;display:grid}.lead-stage-panel small{color:#9b918b;font-size:7px}.lead-stage-panel strong{color:#ae181e;font-size:12px}.lead-stage-panel select{color:#5d544f;background:#fff;border:1px solid #dfd6d0;border-radius:9px;height:35px;padding:0 28px 0 10px;font-size:9px}@media (max-width:1050px){.lead-table .data-head,.lead-table .lead-row{min-width:900px}}